The regions where Green Papillio ships goods to are as follows:
Japan,Indonesia, South Korea, Singapore, Thailand, Taiwan, China, Philippines, Vietnam, Malaysia, Macau
Iceland, Ireland, England, Italy, Estonia, Austria, Netherlands, Switzerland, Sweden, Spain ,Denmark, Germany, Norway, Finland, France, Belgium, Portugal, Latvia, Lithuania, Luxembourg
Due to the influence of covid-19, delivery of international mail may be delayed by about one month in some areas.
Minami 5-Jo Nishi 21-chome 2-16 Chuo-ku, Sapporo-shi, Hokkaido 064-0805 Japan
Displayed on each product detail page
Product price fluctuates depending on the exchange rate.
Fees required in addition to the product price
Consumption tax and shipping charges
Customs duties may be incurred in the partner country. The recipient is responsible for any customs duties incurred. Customs duties are collected in the partner country and are not related to this site.
Product prices and shipping charges fluctuate depending on the exchange rate. In that case, costs will be charged.
How to order
After selecting the desired product and entering the quantity, check the contents on the "Checkout Page" to confirm the ordered product, and then complete the order.
*If the item is out of stock, "Sold out" will be displayed and you will not be able to purchase.
* Customers outside Japan cannot buy more than 30kg.
Shop Pay (* 1)
Apple Pay payment
Google Pay payment
(*1)If you register your email address and mobile phone number when ordering, you will receive a 6-digit Shop pay code (SMS verification). Please enter the code the next time you purchase. You can easily pay without entering your shipping address or credit card information.
Cradit card payment
VISA,Mastercard,American Express, JCB
The time for payment
Payment processing will be completed when you place an order.
The billing time depends on the closing date of the payment service you are using and the contract details.
Delivery company: Japan Post Co.,Ltd.
Sagawa Express Co.,Ltd.
The time of delivery of the goods.
Usually, it will be delivered within 3 to 7 days (excluding weekends and holidays and the year-end and New Year holidays) from the order.
The delivery date can be specified within 4 to 10 days from the date of order.
It may change depending on the backordered / backordered items, delivery destination area / weather / traffic conditions, etc.
Returns / Exchanges / Cancellations
We cannot accept returns, exchanges, or cancellations due to personal circumstances. We accept returns or exchanges if a product different from delivered products, or there is a difference in quantity, disarranged or missing pages, damage or stains, or we deem it appropriate. We do not accept cancellations or refunds even if you refuse to receive the item or it is returned due to the overdue storage period. Customers are responsible for the shipping charges for resending.
For inquiries, please contact the following address